{"id":1054,"date":"2013-05-03T06:46:41","date_gmt":"2013-05-03T06:46:41","guid":{"rendered":"http:\/\/strategyexecutioninstitute.com\/?p=1054"},"modified":"2013-05-04T15:09:40","modified_gmt":"2013-05-04T15:09:40","slug":"126-annoyed-frustrated","status":"publish","type":"post","link":"https:\/\/strategyexecutioninstitute.com\/?p=1054","title":{"rendered":"#126 Annoyed? Frustrated?"},"content":{"rendered":"

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Problem solving with humans is messy business, and in a couple of situations at work, I felt I was walking thru oatmeal. Every day felt like Groundhog Day<\/a>.\u00a0I was not sure whether to be annoyed or frustrated.<\/p>\n

I decided I would be in neither state. Doing nothing was not an option. Devoting energies to finding out “why” turned out to be very productive. The big “aha” moments were the following:<\/p>\n

The problems I was solving were clearly a priority, and mission critical. It made sense to keep at it. This is a critical filter. If the problem is not a priority, don’t waste time, go do something else.<\/li>\n

I felt my colleagues were not doing their bit, not pulling their weight. Obviously, they saw the situation differently. I did not know why, and that is where my energies needed to be applied<\/em>.<\/span><\/li>\n

I did not sit still, I started doing tasks to clarify the problem, tasks I felt were not my job. I realized that I cannot sit still, I have to be a man of action. (This can be good or bad, but that is a story for a different blog)<\/li>\n

If I could be very, very specific<\/em>, and make the problem statement idiot proof, a bullet proof solution will emerge.<\/li>\n

Those “in charge” don’t want conflict or to confront bad behavior or manage performance with touch conversations. Accepting this reality is essential, suspending judgment is critical. If I was “in charge” I’d want to tread lightly as well. Humans are more sensitive than sensors on a BMW, they tend to “malfunction” at the slightest knock to their motivation. Troubleshooting problems relating to human motivation can be more time consuming and expensive compared to fixing a BMW. There is a “right way” to approach performance problems, I just need to find it.<\/li>\n

Problems like this take time and money to solve. I could choose to be a martyr, a lightening rod, or an exemplary change agent and role model. I just have to set the right expectations along the way so I can survive to tell the war story.<\/li>\n<\/ul>\n
What techniques worked for you? What war stories can you share?<\/p>\n","protected":false},"excerpt":{"rendered":"
Problem solving with humans is messy business, and in a couple of situations at work, I felt I was walking thru oatmeal. Every day felt like Groundhog Day.\u00a0I was not sure whether to be annoyed or frustrated. I decided I would be in neither state. Doing nothing was not an option. Devoting energies […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes"},"categories":[19,6,13],"tags":[],"_links":{"self":[{"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=\/wp\/v2\/posts\/1054"}],"collection":[{"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1054"}],"version-history":[{"count":6,"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=\/wp\/v2\/posts\/1054\/revisions"}],"predecessor-version":[{"id":1060,"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=\/wp\/v2\/posts\/1054\/revisions\/1060"}],"wp:attachment":[{"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1054"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1054"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/strategyexecutioninstitute.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}