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#39 The life cycle of a training program: execution

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If the preparation is done well, you will be off to a strong start on your leadership training. The execution phase of the training will translate your plans into reality. The two sticks and two carrots that can help you are described below.

Attendance and participation is the big item to watch. If people don’t show up in body, mind, and spirit, then benefits will be delayed or compromised. Guard the participant’s schedule and fend off any interruption that is not business critical. Even if they are business critical, request, warn, and cajole the participant’s supervisors to join you in this effort.

Completion of assignments and bringing about changes in behavior is the next big item to watch. If participants are lapsing back to their old behaviors, then troubleshoot and course correct right away.

Make each session memorable and rewarding. The room should be comfortable, without distraction. Capture action items and follow up. You can mine gold in the form of suggestions due to the open discussions that is likely to take place.

Finally, get the supervisors of the participants to observe the changes in behaviors and praise the positive changes. There is no substitute to the personal touch provided by the boss.

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#38 The life cycle of a training program: preparation

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A training program is divided into 3 parts:

  • The preparation phase.
  • The execution phase.
  • The reinforcement phase.

    • All phases are important, but the preparation phase is the most important of all. In this phase, you set the success criteria, goals, select participants, and the curriculum. This is followed by selection of the method of delivery. Some choices are self-learning, on the job learning, elearning, and instructor led courses.

    Your choice will be governed by the triage of the following:

  • The size of the Learning Gaps.
  • The budget at your disposal.
  • The business benefits and risk.
  • Level of customization required.

    • Feel free to pick a different set of topics you will use to triage to your choice.

    For “standard” training, this is straightforward. E.g., these days, compliance training is web based, and can be monitored and measured with minimal cost. Most leadership training that will drive transformation will most likely be instructor led. Such training will have “standard” components, but the real value add will come from the “customization” to your organization. Customization at the individual level will be “high cost, high benefit.”

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