Category Archives: Leadership

#232 As a business

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When you manage yourself as a business, you will immediately start paying attention to three things: your customers and stakeholders, profits, and costs. This is what every business does. But individuals often ignore one or more aspects, because they are not managing themselves or their careers as a business.

If you get a steady paycheck and you do not see how it is related to your performance, it is easy for you to get confused when you don’t get a raise, and easy not to be coherent in carrying out your duties.

For example, you may focus on pleasing your customers or stakeholders, but have no consideration for costs and profits. Or, you may focus on getting a raise (revenue) without consideration of your real contribution to customer value. Or, you may cut corners in getting costs down, but not be clear of the long term impact on customer acquisition. You will not be strategically proactive when you see a problem because “its not your job.”

Unless you are the head of a business unit, it is not easy to understand how to manage your work as a business. Organizations are not used to managing their employees that way, though they try by organizing courses relating to “business acumen.” The classes are helpful, the simulations give you some idea of the types of decisions made by business unit heads.

If you start treating yourself like a business, your co-workers will automatically align with your intent. It will force you to see the world differently and learn new skills. It will broaden your perspectives and make work more fun. If nothing else, you will shed the entitlement attitude and learn to earn success and respect.

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#230 Athletes, dancers, and actors

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Athletes, dancers, and actors are wonderful to watch largely because of their physical movements. All three need prodigious control over their physical, mental, and emotional abilities. Oh yes, the mechanics of what they do is important as well.

But why are they so attractive, and why are all three considered entertainers?

First, the high performing ones are completely in the moment. Their mind, body, and spirit is into what they are doing. It is such a joy to watch someone who is so involved in what they are doing.

Second, they are committed to their task. Their thought is not on success or failure, but only on practicing their craft. This commitment can be seen as they literally throw themselves physically, emotionally, and spiritually into the task at hand. They do not hold back. We feel one with them as we egg them on towards their goal.

Third, they are comfortable with the vulnerable nature of their profession. Athletes could get hurt. Dancers and actors could get a really bad review, and be booed off the stage. A natural consequence of failure is cancellation of endorsement contracts, and loss of ranking points. Their courage, lack of fear, or their determination even though they are visibly scared, keeps us spellbound, and we fear for them.

The not so good ones are nervous, stiff, distracted, awkward, and thus low quality to watch and with poor performance. If you pay a lot of money to watch these people perform, it is likely your reactions range from disappointment to anger to rage.

While athletes, dancers, and actors “work” they are not thought as working, but entertaining. In the office environment, the “players” have the same challenge. But the same rules apply. You are expected to entertain as well as perform. It does not matter that you are not paid endorsement money or huge prize money or that no one outside your co-workers will know your name.

Be in the moment, be committed, and get comfortable with your vulnerability, no matter what your chosen profession.

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