Category Archives: Management

#278 Disruptive

Send to Kindle

One of the most disruptive behavior is when newcomers enter in the middle of a conversation, and immediately begin to offer opinions and even question the purpose of the conversation. This happens more than we’d like in the corporate environment. It is perpetuated by a culture that accommodates disruptive behavior. Co-workers stop to explain to the newcomer. No one stops to ask who invited the newcomer to the conversation, and whether the newcomer took the time to get acquainted with the conversation before barging in.

The practical way to keep emotions under check is to ask whether the newcomer is critical to decision making. If yes, it was a mistake to omit him or her in the first place. The meeting needs to be stopped until the newcomer is brought up to speed. If however, the newcomer is just someone who speaks loudly and sounds important, he or she need to be politely escorted out of the meeting or asked to observe silently until he or she is up to speed.

If the newcomer is a new hire, the disruption is clearly bad behavior from a person who thinks he or she know it all. Even if he or she knows it all, the proper thing to do would be to understand how best to intervene, and then speak up. Very rarely is a newcomer brought into a life and death conversation and not prepped in advance. That is bad behavior of a different sort.

Share

#275 Rate of learning

Send to Kindle

When hiring or evaluating talent, a key metric is, “How much do the candidate know?” This is useful, because those who know more, will presumably do more, and make fewer mistakes. Another metrics is, “How much have the candidate done?” Meaning, those with a track record of accomplishments are likely to repeat their accomplishments.

Both metrics have flaws, as every experienced professional knows. The world is changing rapidly, new technologies, new techniques, and new methods are being introduced. The same problems are being solved differently.

A new metric to consider is, “What is the rate at which the candidate learns?” The learning is both in knowing and doing. A high rate of learning means the candidate will adapt and grow. If you need someone short term, hire a contractor or consultant, and pay them for deliverables. If you are looking to grow your organization, you need talent that will help you grow the organization, and not just solve problems.

Those with a higher rate of learning will outgrow those who know more, or those who have done more, but are content to rest on their oars.

Share