Category Archives: Decision making

#55 Measurement and Reality

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Those whose job requires them to measure things cannot succeed unless they can face reality. The converse is also true: those who can face reality will be more accurate in their measurements.

Metrics scare people. They fear it will make them look bad. The reactions range from denial to anger to avoidance. Others avoid metrics because they are not good with numbers.

The irony is that the process of measurement is often more valuable than the final answer. The process usually results in assumptions being uncovered, dialogues taking place, myths are busted, alignment is achieved, and decisions are taken.

When faced by a tough situation, ask, “How will we measure this?” The answer may be “You can’t.” Your response should be, “Lets try, the final answer is not as important as what we discover along the way.”

This will generally be true in business strategy execution, and true in leadership development. All the hype about big data notwithstanding, measurement is tough. People don’t measure because they think they can’t, the real reason is that they won’t, or they don’t want to.

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#53 Leader as organization architect

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One possible definition of leadership: it is a set of behaviors that are effective in influencing followers, to get them to do things they would otherwise not do. Most definitions are variations and highlight different nuances, depending on the author’s viewpoint. Regardless of the definition you subscribe to, leadership behaviors are a means to an end. Meaning, you will never display leadership behaviors for its own sake.

For example, at an interpersonal level, the expectation is that with leadership behaviors, conflicts are either not created, or they are easier to manage. You will generally be happier, more effective, more productive, and more satisfied at work. At an enterprise level, organizations encourage leadership behaviors to gain superior performance and a competitive advantage.

Leadership seems to be a set of soft skills. There is one “hard” skill that separates successful leaders from the pack. The ability to be an “organization architect.” Simply stated, this is the ability to see the various interrelated parts of the whole, describe its end state using a lofty and inspiring vision statements, and rally coalitions to execute on initiatives, programs, and projects to make that vision a reality. Being skilled at “whac-a-mole” is helpful. The ability to discover and connect the dots, being open to learn about new dots, empowering others to connect them are some of the daily blocking and tackling that needs to be done for success in leadership roles.

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