Category Archives: Change

#256 Coupling and Silos

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Organizations that are low in maturity are characterized by weak processes, frequent and unexpected failures, lots of manual work, and low automation. As a result, teams do not trust each other and tend to find work arounds. They find ways to replicate the work that legitimately belongs in a different team. This provides a few benefits: it provides an illusion of speed, it gets things done, and reduces dependencies/aggravation. When you are working on the solution, you feel good and you don’t have time to whine and complain. Besides, you can always blame the other guy if things don’t work out. A key design principle is, “low coupling means failures are not spread to other systems.”

But it has a huge side effect: this behavior creates silos and duplicate effort; these become turfs to defend when a more scalable solution is proposed. It deepens mistrust, which begins to approach animosity over time.

Yes, low coupling is good for reducing risk. But higher coupling and synergy go together. It takes more work, it takes a few paradigm shifts, and change is hard for some people.

Think long term. Do things the right way, even if it takes time.

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#254 Why it takes time

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It takes nine months to make a baby. It takes time to cook a good meal. It takes time to create high performers in any discipline. Why is this so?

This is because physical, chemical, and emotional transformations have to evolve in a predefined order and this evolution takes time. This transformation cannot be rushed. If you try to rush it, you will have disastrous consequences. Premature babies may have deformities, the food will taste burnt, and talent that is given responsibilities too early is destined for failure and loss in confidence.

Everything has a timeline and life cycle of creation and destruction. Your challenge is to discover that for the problems and opportunities you face. Sometimes you have to push and prod to find the correct timeline and life cycle. The friction you generate when you try to rush things is the feedback to slow down. You will generate friction if you go too slow. You have to be able to tell the difference between the two types of friction.

Find the rhythm and cadence to earn the reputation of someone who knows when to push and when to slow down.

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