Category Archives: Culture

#154 Dealing with bullies

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I’ve had a few bullies for bosses, and a few co-workers (peers and superiors by title). It’s like a bad marriage. Depending on your organization culture, you can end it by getting a new job or a transfer (easier in the private sector), or you learn how to cope (public sector and government).

There is no real solution to bullies, but there a few things to try: show equanimity and communicate the message, “You can’t get under my skin,” show executive presence and communicate the message, “Don’t mess with me,” and finally, develop your bases of power to communicate the message, “Be careful.” Work on your compassion with such people. The relationship will not last for ever, but you will come out spiritually stronger.

My favorite one is to publicly send the signal, “I’d like to help you be successful.” It does not always work, but it is good insurance when the conflict escalates. You’ll have the court of public opinion on your side.

It helps to be diplomatic, tactful, and flexible. Hone your conflict management skills. Work on overcoming your fears and anxiety, and a bully will go from being a “threat” to an “annoyance.” If your ideas are better, your co-workers will see the truth for themselves. If the bully has power of life and death over you, cut your losses, and start over elsewhere. You can always choose to escalate conflict, but it had better be worth it.

At a policy level, institute anti-harassment training to prevent bullying. Establish HR consequences for egregious behavior.

Above all, make a promise to yourself that you won’t put up with it. The specific solution will reveal itself.

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#149 Point of view

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It is critical to have a point of view. The world around you wants to know what you think. The world also wants to know if you have an open mind and will be ready for alternative viewpoints.

The paradox created by these expectations has led to a lot of confusion. Some of you and your co-workers take a stand and stubbornly stick to your guns because you “need to have a point of view” and it’s a “matter of principle.” Others go with the flow, try to say “yes” to everything and appear weak and spineless. But in their mind, they have an open mind and are ready for alternate viewpoints.

The words of Obi-Wan ring true, “Luke, you will find that many of the truths we cling to depend greatly on our own point of view.”

A point of view provides a solid footing. Watch professional athletes, most of their power comes from a wide stance and balance. Also watch them change their feet and adjust, either to their opponent (martial arts) or to what their opponent does (tennis) or to their own plans (soccer).

Yes, you must have a point of view. Without that, your value in the workplace is diminished. The point here is to be mindful of your point of view so you know when it makes sense to be open. And  please, no clinging. Yes, that is a point of view (pun intended).

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