Category Archives: External links

#134 Define your business model

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The previous post talked about limiting space as a way to sharpen your focus as you develop your elevator pitch.  Once you have a sharp and focused story for your startup (remember, you don’t have to actually start a business to think like a startup), you need a more comprehensive plan. Enter the Business Model Toolbox.

You can get the book, or you can get the iPad app.

Don’t expect the book or the app to work miracles, if you are not a clear thinker, or if you have an aversion to thinking ahead and designing a solution, these may be of limited use. I’ve seen co-workers rush into a solution more than think thru and develop a design before implementation. Those who think and plan ahead are a joy to work with. Those who rush to a solution are a real pain to work with. I’ve rushed into solutions too, under pressure to put points on the board, or to display a bias for action.

When I am clueless, “thinking” is actually “learning.” I’m trying to figure out the problem, the domain it belongs to, I struggle with risk analysis and interdependencies. In such cases, I will come across as a clumsy amateur in my thinking/planning. If I have solved a similar problem before, and have a handle on the domain, thinking and planning is a joyful experience. I can save time, money, and aggravation, and also delight others when offering a solution.

Conclusion: before you jump into thinking and designing, establish how much you know about the problem and its domain. If there are gaps, fix those gaps via education. Or outsource/delegate the problem definition. Don’t try to cover up your ignorance under the garb of thinking/planning.

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#126 Annoyed? Frustrated?

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Problem solving with humans is messy business, and in a couple of situations at work, I felt I was walking thru oatmeal. Every day felt like Groundhog Day. I was not sure whether to be annoyed or frustrated.

I decided I would be in neither state. Doing nothing was not an option. Devoting energies to finding out “why” turned out to be very productive. The big “aha” moments were the following:

  • The problems I was solving were clearly a priority, and mission critical. It made sense to keep at it. This is a critical filter. If the problem is not a priority, don’t waste time, go do something else.
  • I felt my colleagues were not doing their bit, not pulling their weight. Obviously, they saw the situation differently. I did not know why, and that is where my energies needed to be applied.
  • I did not sit still, I started doing tasks to clarify the problem, tasks I felt were not my job. I realized that I cannot sit still, I have to be a man of action. (This can be good or bad, but that is a story for a different blog)
  • If I could be very, very specific, and make the problem statement idiot proof, a bullet proof solution will emerge.
  • Those “in charge” don’t want conflict or to confront bad behavior or manage performance with touch conversations. Accepting this reality is essential, suspending judgment is critical. If I was “in charge” I’d want to tread lightly as well. Humans are more sensitive than sensors on a BMW, they tend to “malfunction” at the slightest knock to their motivation. Troubleshooting problems relating to human motivation can be more time consuming and expensive compared to fixing a BMW. There is a “right way” to approach performance problems, I just need to find it.
  • Problems like this take time and money to solve. I could choose to be a martyr, a lightening rod, or an exemplary change agent and role model. I just have to set the right expectations along the way so I can survive to tell the war story.

What techniques worked for you? What war stories can you share?

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