Monthly Archives: February 2013

#44 Falling on the (leadership) sword

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Fostering risk taking is both a cultural process, as well as a leadership trait.

If your organization provides a culture where making mistakes is okay, failing quickly is rewarded, but it is not okay to repeat the same mistake over and over, you will have a healthy “petri dish” for growing leaders.

If your organization has unreasonable and unrealistic standards, where “failure is not an option,” with harsh punishment for failures, then your “petri dish” will breed germs. Such organizations likely use dramatic actions, like a request to fall on one’s sword, to send a strong message to anyone who may think “to err is human, and to forgive is divine.”

An organization that has low tolerance for failure is likely to breed dysfunctional behavior. (I think a super permissive organization will breed dysfunctional behavior as well)

You may hope and pray an individual will rise like a phoenix from the ashes and slay dysfunctional behavior. If this does not happen from within, key leadership positions are filled from the outside with a mandate for change. However, even this “hired gun” leader will have to change the culture first before a call to action from the leadership bench. Otherwise, the result may well be perpetuating dysfunctional behavior and power struggles.

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#43 Leadership capability gaps

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When you examine your leadership bench, do you see gaps? Of course you do… A follow up question is, what kind of gaps do you see?

  • Skill gaps. These are easy to fix via training, e.g. Calculate ROI of a business proposal.
  • Knowledge gaps. This takes a little more time, but can be done, e.g. Knowledge of the federal and state regulations.
  • Knowing your customer. This is expensive to acquire on the job, but there is no other or better way.
  • Knowing your business. This takes a lot of elbow grease and is (l)earned in the school of hard knocks. Strategic insight is available only to those who know what it takes to meet customer expectations, and have actually done it.
  • This analysis will inform your hiring practices. Sometimes you have to hire for the short term, but that will come back to bite you if you do not have an idea of how your new hire will help you plug gaps in your leadership bench in the long term.

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