Monthly Archives: February 2013

#56 Distractions

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Distractions abound in every workplace. They can be classified into two sets:

  • External: This happens in open work places where people can hear co-workers talk, laugh, and move around in the workplace. This can be partly mitigated by cube walls that block visual distractions. But if the cube walls are too high, it defeats the purpose of an open work environment, you might as well give them rooms.
  • Internal: This happens due to a lack of discipline and focus. Giving in to temptations is a symptom of the problem. No amount of Ulysses pacts seem to help.

It is important to control external distractions before asking yourself and your co-workers to show discipline and focus. Not only are these easier to control, they send a clear message: “We are serious about giving you a productive work environment.”

Overcoming internal distractions is a whole different story. We suggest you start by just developing an awareness of when you get distracted. Don’t wonder why, just observe yourself getting distracted. We’ll have more to say on this subject later. If you can’t wait, just read the book.

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#55 Measurement and Reality

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Those whose job requires them to measure things cannot succeed unless they can face reality. The converse is also true: those who can face reality will be more accurate in their measurements.

Metrics scare people. They fear it will make them look bad. The reactions range from denial to anger to avoidance. Others avoid metrics because they are not good with numbers.

The irony is that the process of measurement is often more valuable than the final answer. The process usually results in assumptions being uncovered, dialogues taking place, myths are busted, alignment is achieved, and decisions are taken.

When faced by a tough situation, ask, “How will we measure this?” The answer may be “You can’t.” Your response should be, “Lets try, the final answer is not as important as what we discover along the way.”

This will generally be true in business strategy execution, and true in leadership development. All the hype about big data notwithstanding, measurement is tough. People don’t measure because they think they can’t, the real reason is that they won’t, or they don’t want to.

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