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When starting a conversation, problem solving session, or project, it is good to be optimistic. The positive energy will build momentum. But sooner or later the storm clouds will gather. Something will go wrong. The team will enter the “storming” phase.

You may be tempted to enter a conversation, problem solving session, or project with a sense of resignation. If problems are inevitable, you might conclude that it is better to force the issue, expose the problems, and get it over with.

This is a mistake. The negative energy will dampen motivation and the downside is far greater than any time saved.

Far better to just be in the moment, try to prevent problems, deal with problems as they arise, know they are impermanent, act upon them with a sense of urgency, not a sense of panic. Don’t say “I knew it” or “I told you so.” No matter how upset you are, blame will just make things worse. Find a healthy way to release your stress and tension.

Program management and group facilitation is a development opportunity for some co-workers. If you lack this skill, then work on developing it with a sense of urgency (not a sense of panic).