#291 Battle worth fighting

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Of all the problems in your workplace, which ones are worth solving?

Of all the conflicts in your workplace, which ones are worth resolving?

Of all the irritants in the workplace, which ones are worth removing?

How will you deal with the problems, conflicts, and irritants that you choose to ignore?

The point here is to define your relationship with pain, discomfort, and frustration. These will inevitably  show up in the workplace and you cannot prevent or avoid them. How you react to the pain, discomfort, and frustration that you choose to ignore is as important as the ones you choose to resolve.

(Thanks to Shanker for this insight)

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#290 Metrics, shmetrics

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If a co-worker tells you that they don’t agree with your methods, or that they don’t think your role is important, first check to see if they understand your methods, or if they have worked with someone who performed your role. It is likely that his or her statement is a reflection of a personal bias, and not a reflection of your value to the organization.

For example, if your role is to measure, generate reports and metrics about the organization, your co-worker may say, “I trust my gut, I don’t think we should manage by the numbers.” Clearly, this person does not have the experience of using numbers. Yes, there are those who have blind faith in numbers, that is an extreme position and is a problem as well. But dismissing the use of metrics completely is prejudicial.

What if such a person is your boss? If you cannot turn the situation around and prove your value, you are headed for a lose-lose situation. It is a chance to hone your marketing skills and learn to work with a personality type that ruffles your feathers. Don’t lose that chance to improve. But don’t limit your career by not cutting your losses either.

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