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Why do we have organization friction? The presence of organization friction means you cannot have “frictionless” leadership.

There is a lot of hand wringing and angst when conflict occurs within and between teams. While there could be many reasons for this conflict, a quick diagnostic is to ask, “Are the parties moving at different speeds?”

Whether you are moving more slowly or moving faster, frustration can be avoided by working to match the pace. of both parties. There could be many reasons: differing priorities, different values, different resource availability, different constraints, and communication gaps.

The only reality is that you must accept that friction exists, and then work to grease the skids, patiently, with discipline, and with skill.